Short Term Booking Terms & Conditions
The rate includes: bed linen, towels and all other household linen. In case of weekly and monthly bookings a weekly clean is also included in the rate.
Please read the following with care:
Your Booking:
Your booking is only a confirmed booking on payment of a deposit (50% of total). We can hold a booking for you provisionally for 24 hours, if we do not hear from you after this time the booking is automatically cancelled. You must be over 18 years of age at the time of making your booking We can refuse any booking before we have issued a written Confirmation Letter, and we will promptly return any monies you have paid and be under no other liability - As soon as you receive a written a Confirmation Letter, you must check it carefully. If there are any errors you must tell us immediately.
Payment:
After you have paid the deposit, the balance must be paid no later than 4 weeks before the arrival date. The date your balance is due is clearly stated on the Confirmation Letter. We do not send out final reminders. This saves paper and administration costs, which is reflected in our rates. If we do not hear from you the balance will automatically be charged to the same credit card as the original deposit was made. If you book less than 4 weeks before the start date the full payment must be made in advance. We accept VISA, MasterCard, Bank Transfer, Cheque or Cash.
Cancellation or Changes by You:
If you have to cancel your booking, for whatever reason, you must immediately phone, write, fax or e-mail us at the address below to tell us why. Your cancellation only takes effect when we receive written confirmation from you. Cancellation incurs administration costs and carries the risk that it may not be possible to be resold.
| Number of Days Before Start of Holiday That Written Notice of Cancellation is Received |
Amount of Cancellation Charge Shown as a Percentage of the Holiday Price |
| More than 90 days (13 weeks) |
Deposit is returned less ¤60.00 administration charge |
| 56 to 90 days (8 to 13 weeks) |
50%, in which case your deposit and balance will be returned less ¤100.00 administration charge. |
| less than 56 days (8 weeks) |
100% unless the property is successfully rebooked. |
Cancellation or Changes by Us:
We accept all bookings in good faith on behalf of the Owner. In the unlikely event that the Owner, for any reason, has to make alterations to your accommodation, we will endeavour to offer you comparable accommodation. If the only alternative property is of a higher price, we reserve the right to charge the difference or, if you decline to accept the alternative accommodation, we will refund the full amount you have paid to us
Pets:
No Pets allowed at any of the properties.
Arrival and Departure:
As we do not have a reception area at any of our properties in order for us to check you in we must receive a confirmed arrival time from you. Please contact the office on +37065610650 three days before your arrival date to confirm your arrival time. One of our company representatives will meet you at the property and check you in. If you do not confirm your arrival time we cannot guarantee a representative will meet you but will do our best. If you get lost please inform us as soon as possible and we can help direct you also likewise if you get delayed please contact us. We can either wait for you or arrange another check in time because as you can image we have a number of clients to check in and do not want to keep anyone waiting. We appreciate your cooperation on this issue. You must vacate the property before 10.00am on the last day.
Your Responsibilities:
You must look after the property. This means you must keep all furniture and fittings, (inside or outside the property) in the same state of repair and condition as at the start of your stay - You must leave the property in the same state of cleanliness and general order in which you found it, save normal ware and tear - If you break these conditions the Owner can make an additional cleaning charge and/or make a claim against you for repair or loss as a result of damage caused. You are expected to show due consideration for other people as well. If you abuse the property or display rude, dangerous or offensive behaviour towards the Owner/Caretaker or other third party, the Owner/Caretaker can refuse to allow you possession of the property or ask you to leave the accommodation before the end of your stay. If this happens we will treat your booking as cancelled and you will not be entitled to a refund.
Dissatisfaction:
We work very hard to make sure that every part of your stay goes well. If there are any problems during you stay please bring them to our attention immediately and we will do our best to solve them.
